Privacy Policy

1. Who We Are

remotevastaff.com (“we”, “us”, or “our”) operates the website at https://remotevastaff.com. We provide virtual assistant staffing services to businesses and individuals worldwide. Our contact email is support@remotevastaff.com.

2. Information We Collect

We collect the following types of personal information:

• Contact form data: your name, email address, company name, and any details you submit when requesting a quote or discovery call.
• Email communications: messages you send to our email address.
• Usage data: anonymised analytics data about how visitors interact with our website, such as pages viewed and session duration, collected via standard analytics tools.

We do not collect payment card information directly. Any payment processing is handled by third-party providers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and match you with a suitable virtual assistant.
• Send you information relevant to your service request.
• Improve our website and services based on anonymised usage patterns.
• Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Contact form submissions and email correspondence are retained for up to 3 years. You may request deletion at any time by emailing support@remotevastaff.com.

5. Cookies

Our website may use essential cookies to ensure basic functionality. We may also use analytics cookies to understand visitor behaviour in aggregate form. By continuing to use our site, you consent to our use of cookies in accordance with this policy. You can disable cookies in your browser settings at any time.

6. Third-Party Services

We may use third-party services such as analytics platforms and email providers. These services have their own privacy policies and handle data in accordance with their respective terms. We only share data necessary for operating our business.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please email support@remotevastaff.com. We will respond within 30 days.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our site uses HTTPS encryption for all data in transit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@remotevastaff.com.